Support AddOn

This free AddOn can be used to send logs and other details to the Postie support team.

Install the AddOn like any other plugin and activate it.

A new menu option is added.

There are 2 settings:

 

Enable the support features – this turns the feature on and off.

Number of email checks to capture – this limits the number of Postie sessions that will be captured and sent to Postie support.

Typically you would check the enable checkbox and set the number to 1 and click save. Then switch back to the main Postie screen and click debug. Although it will still capture the session if initiated via WP-Cron (the normal way).

Once the session is captured an email will be sent to Postie support and all your WordPress users with the administrator role.