FAQ Category Messages

Why aren’t my images showing up at all?

There are a couple possible reasons for this. First, check to see if you can add an image through WordPress’s normal posting mechanism. If not, then check the following: WordPress Your server does not have the php-gd library installed. Ask your…

No thumbnails

If you are not seeing any thumbnail images being generated you should check your PHP version. There was a bug introduced in PHP 5.6.24 that causes the thumbnail process to fail for some images. The fix is to roll back…

How can I remove signatures from my emails

There are 2 features that can be used to remove signatures. The first one is the “Signature Patterns” setting. This is a list of regular expressions (RegEx) that are used to specifically look for signatures. These work best with the…

Strange shortcode [image: Inline image 1]

It appears that Google mail (Gmail) will add a placeholder to the plain text version of your email that looks something like this: [image: Inline image 1] This will occur for each image inserted “inline” which is the default.This text is…

Missing content but attachments shows

If your posts are blank except for attachments it is likely that you have your “Preferred Text Type” setting set to “plain” and you are using one of the following email clients: When you send an email your client has…